In Van Wi-Fi

In Van Wi-Fi is committed to providing you with a dedicated, reliable, high-speed internet connection direct to your caravan

Sign up or contact us today! Frequently asked questions
What is In Van Wi-Fi?

Superfast dedicated internet connection directly to your caravan

  We don’t use regular phone lines we use superfast fibre optics to beam superfast broadband to your caravan using the latest technology. There’s no need for wires so you can get connected to high-speed internet hassle free. Our services are superfast, reliable and secure. Your Wi-Fi will be totally unlimited and is perfect for streaming the latest movies, playing the newest games and connecting all your Smart Home devices. Plus, you get your own router!
Customer Service

At Camping Connect, we pride ourselves on offering the best customer service to our users

  We have a seven days a week support line that is even open on bank holidays for you to get in touch. Our friendly, UK-based support team will be there to answer all your queries and ensure you have a great Wi-Fi experience. It’s not just our support line that our customers choose us for, we are continually monitoring your system behind the scenes so that if a problem does arise, we can get working on it right away before it affects your service.
Watch our video to find out more
 

Quick and easy install

Premium and personal Wi-Fi

Packages to suit all needs with speeds from 5Mbps

Fast and reliable buffer free connectivity! Perfect for Gaming, Netflix & Prime

7 Days a week service desk for any questions you might have

Frequently Asked Questions
Do I have to pay the subscription fee when the park is closed?
No, your subscription fee is only charged for the number of months your park is open.For example, if you chose the standard package and your park is open for 8 months within a 12 month period, then you will be charged 8 x £25 = £200.00. You can either pay the £200 subscription fee as a one-off payment once your installation is complete, or you can pay £25/month for the 8 months your park is open.
How much does it cost?

1) The standard one-off installation fee is £250, however, this will be confirmed before you order. Prices may vary across different parks, depending on individual offers and some perks have no installation fee due to the site’s infrastructure. If you have any queries, please contact us for more information.

2) The subscription cost depends on which package you choose. Price starts at £15/month and this is charged once your installation is complete. Also, you ONLY pay your subscription when your par is open.

How long is your contract for?
Your initial contract is for either 12 or 24 months, depending on the length of the contract you have signed up for. After that, you will automatically renew on a 1 month rolling contract unless you give us 30 days’ notice of your intention to cancel your In Van Wi-Fi subscription. Please see our terms and conditions for further details.
What speeds and how much data will I get?
This will depend on which subscription package you choose and you can read more about this on our website. Also, there are no data usage restrictions. Speeds are provided asymmetrically on a 75/25 basis, so if you purchased the Standard 15mbps package, you will receive 15Mbps download and 5Mbps upload.
When will you carry out the installation after I order?
We endeavour to carry out installations within 2 weeks after your order is processed but lead times can be longer at peak times of year.
What’s the order process?
Once you’ve placed your order, we’ll send you an email to confirm your order has been received. One of our support team will contact you about a week before the planned installation to gain your access details. You don’t have to be there during the installation if you’re not available as long as you leave a spare key onsite for our engineer gain access. Depending on the infrastructure of your site, the installation will take about an hour. After the installation, you will receive an email confirming when the work has been completed, including your account and Wi-Fi details, then your subscription billing will start. If you have any questions or queries after the installation, you can contact our UK support team by phone or email and you will be given our contact details again once your installation is complete.
How can I order?
Please use the form located here and click the “I’m ready to order” button and send us your details campingconnect.co.uk/registerinterest we will then be in touch within a few days to go over the next steps.
How is IVW different to the onsite/outdoor Wi-Fi?
Onsite and outdoor Wi-Fi sends a signal from an outdoor antenna which had to fight its way in through your walls and this signal was shared with everyone else on site. However, with IVW you have your own signal and router within the caravan which provides several benefits:
  • You can connect as many devices as you want.
  • It’s the strongest connection possible so you will not lose the connection.
  • Your connection is private and secure as no one is sharing your signal.
  • You can wire your devices such as games consoles or TVs with a network cable.
What you get with Camping Connect
Your own personal router with a fast, secure and dedicated connection, an external antenna that is neat and easily installed by one of our engineers. With In Van Wi-Fi you get an unlimited connection that is always on, ideal for Games Consoles, Smart TV’s, Alexa, and Google Home. Connect your devices to the network once and you’re all set. Our support staff are always on hand, fully managing the network at all times. For your complete peace of mind, we offer a 12-month warranty on all equipment. Sign up today

Packages

Basic Wifi
£15 per month
Up to 5Mbps
Unlimited downloads
Suitable for up to 3 devices. Ideal for homes that don’t consume a large amount of data
Monthly payments are taken ONLY for the months that your park is open.
The standard installation fee is £250, however, this will be confirmed before your order.
Standard Wifi
£25 per Month
Up to 15Mbps
Unlimited downloads
Suitable for up to 8 devices. Perfect for downloading, streaming movies and TV shows in HD, and online gaming
Monthly payments are taken ONLY for the months that your park is open.
The standard installation fee is £250, however, this will be confirmed before your order.
Superfast Wifi
£35 per month
Up to 30Mbps
Unlimited downloads
Perfect for those who want an Ultrafast connection! Perfect for downloading, streaming movies and TV shows in HD, and online gaming on 15+ devices.
Monthly payments are taken ONLY for the months that your park is open.
The standard installation fee is £250, however, this will be confirmed before your order.

Prices may vary across different parks, depending on individual offers. If you have any queries, please contact us for more information.

Customer Reviews

 

Fill in the form below to place your order.

We’ll check your eligibility and complete your order.

Equipment is installed and you’re connected.

  • Please provide the site name and postcode or nearest town so we can accurately identify your site.
  • Let us know if you're ready to order and if you have any special requests or questions beyond the price.

    Once you've reached out, we'll verify that we can service your park and pitch. Then, we'll email you the pricing and package options for your location.

    You can securely place your order and enter your payment information using the link we send. Within 1-3 working days, we'll sort out the installation fees and confirm your setup date by email and text.