Fair Usage Policy

Fair Usage Policy This policy covers all Wireless and Wired communication services provided by or managed by Camping Connect. These restrictions included in this Policy are in addition to the restrictions included in our Terms & Conditions. Your use of our services means that you accept, and abide by our Terms & Conditions and Fair Use Policies.

We reserve the right to revise this Policy at any time by posting an updated version of the Policy to our website. You are expected to check this Policy from time to time to take notice of any changes we make. As they may be legally binding to you. Some of the provisions contained in this Policy may also be superseded by provisions or notices published elsewhere on our site or splash pages.

A very small number of customers transfer large amounts of data throughout the day. This type of activity uses a lot of bandwidth and can significantly reduce the speed at which another customer can access the internet during peak hours. We don’t believe this is fair to the majority of our customers. This policy is design to ensure that our customer experience the best possible service. Services provided and managed by Camping Connect are designed to be suitable for customers with a typical internet usage pattern.

The policy will affect you if you are one of the very few customers who make inappropriate use of the Services. You must make sure that any use of our Services, by you or anyone else using your devices complies with this policy. If your usage patterns are significantly higher from the standard then you could be in breach of the Policy. If you use more than 20Gb any day or you breach our Policy, we reserve the right to issue a warning to you or to suspend or withdraw the Services immediately, temporarily or permanently or we may manage your bandwidth in such a way that may result in reduced service speeds. In addition, we may restrict the amount of bandwidth available to very heavy users during busy periods to ensure that the majority of our customers have a good experience. Some activities involve more usage than others. Watching a video, for example, involves downloading loads more data than looking at a simple web page or sending a short email. The table here shows what kind of usage is involved in some common activities.

Activity type*Typical usage*
High definition movie (2 hours)4.2 GB
Standard definition movie (2 hours)1.9 GB
Video streaming: for example, YouTube (1 hour)644 MB
Online gaming (1 hour)429 MB
Music (1 album, 10 tracks)43 MB
Photo (1 photo)5 MB

You should ensure that your anti-virus programs on your devices are up to date as to ensure that a virus is not transferring data that you are not aware of.